There are different kinds of techies that most people are not aware of. The non-techie including our friends, relatives, and casual acquaintances do not have an understanding of the various roles and types of techies. Most often those who do not have an idea have this notion that when someone says he/she works for a computer company (may or may not be a techie) would ask him/her for recommendations regarding the brand or type of computer to buy, or for tips on how to select the best printer or how much the latest LCD monitor is. At other times, when something is wrong with the hardware, like a malfunctioning printer, or system not booting, the techie would be asked for help. I remember a colleague of mine years before who was a senior and technical lead for a software development who didn't know how to operate our company's fax was approached by one of the principals. That friend of mine scratched his head and asked around who among us were familiar with the fax machine.
Not every techie knows about the solution to every kind of computer software and hardware problems. But those who are not techie, don't know that.
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